Quality Engineer

JOB PURPOSE: 

Responsible for ensuring that the Company’s QA Policies & Procedures are correctly
implemented and followed at all times

Description

Maintain Quality System:

• Maintain company’s the Quality Management System at all times and ensure its implementation in order to 
  comply with the industries requirements.
• Develop, establish and implement the quality management system in coordination with the management and all other departments in order to ensure continual improvements.
• Recommend and initiate continuous process improvements
• Will be the local recipient, custodian and controller of know-how and updated received from TID-KHM. Also ensures correct implementation of the know-how in the factory

Responsibilities / Performance Measures

• Availability of Company Quality Manual & Quality Policy
• Availability of Process flow charts & Procedures
• Availability of Quality Objectives & Work environment feedback records for minimum production & QC processes.
• No. of improvement projects Company’s Accreditations & Product certifications.
• Ensure maintenance and renewal of company’s Accreditations and product certifications as required in order to maintain their continuity
• Availability of List of Accreditations & its Status.
• Availability of Certificates of product certifications & other accreditations.
• Availability of Third party audit reports(QMS)
• Availability of Product certification audit reports

Leadership:

• Ensure the effective achievement of QA departmental objectives through the leadership of the QA section – setting individual objectives, managing performance, developing and motivating staff, provision of formal and informal feedback and appraisal – in order to maximize subordinate and the performance of the section.
• Individual objectives, training and development plans in place for all direct reports within the timescales defined by the corporate Performance Management process.
• Frequency of feedback & appraisal meetings.

Update National & International standards within Company:

• Ensure that any changes to National or International Standards to which the Company operates are updated as and when changes are implemented so as to comply to the latest requirements.
• Availability of List of current National & International Standards in use within the company.
• Availability of Standards.

Review and update Assurance Procedures

• Renew, update and circulate revisions to the Quality Assurance Procedures as they occur through the issuance of controlled documents in order to ensure that only the latest documents are in use. 
• Availability of QMS Procedures & its status.
• Availability of Document Transmittal Note.
• Availability of List of Controlled Document & its holders.

Quality Audits:

• Conduct Internal Quality (QMS) Audits, raise NCR’s in case of non-compliance and ensure their close outs. Prepare internal audit reports in order to ensure compliance to requirements
• Availability of Internal Audit Schedule
• Availability of Internal Audit Reports
• Availability of Non-conformance Reports with corrective & preventive actions.
• Availability of Non-Conformance Log with status Training programs & individual assessment.
• Ensure that training programs are generated by each department and ensure that individual assessment are regularly undertaken and documented so as to ensure compliance to requirements and to provide a platform for continuous improvement of the QMS.
• Availability of Training Programs/Assessment Records
• Availability of Training Certificates(external)
• Availability of Training Feedback records.

SPAN OF COMMUNICATION

Internal:

• Senior, middle & lower level staff and specialist functions.
• General Manager Operations on a weekly basis to report progress versus departmental targets and to discuss any pertinent issues.
• Liaison with all Managers, Head of Departments & Supervisors to ensure that QA activity is carried out without disrupting any operational activity.
• Managers, Head of Departments, Supervisors on a weekly basis to report and discuss any pertinent issues.

External: 

• Third Party Auditors, Clients representatives and Accreditation bodies

 JOB RELEVANT INFORMATION (BOUNDARIES & DECISION MAKING AUTHORITY)

• Authorized to issue NCR’s in case of non-compliances and ask for corrective actions.
• The jobholder has a decision-making responsibility as per company’s authority level.
• Freedom given to priorities jobs on the basis of operational need in consultation with the Plant Manager & GM Operations.
• Freedoms given to define standard working instructions/procedures for all QA activities but these require approval, GM Operations prior to implementation.

QUALIFICATIONS, EXPERIENCE, & SKILLS

Required Qualifications:

• Bachelors in Engineering / Science

Preferred Experience:

• 3 to 5 years QA Engineer in a medium to large size manufacturing company.

COMPETENCIES

Core Competencies:

• Self motivated and good listener
• Firm, strict and unbiased Auditor.
• Ability to interact at all levels.
• Diplomatically inclined.

Proficiency in the Arabic language is mandatory

• Knowledge of ISO 9001 & company’s QA Procedures and requirements.
• Additionally, knowledge of API Q1, ISO 14001 / 18001 & OHSAS will be preferred.
• Shall be a certified QMS internal auditor.
• Certification in Statistical Process Control & Six Sigma preferred