Senior Sales Engineer

Unit / Division / Department / Section:Sales

JOB PURPOSE

• Sales Manager – East Africa is responsible for driving sales growth, developing new business opportunities, and managing customer relationships across the East African region. This role involves strategic planning, market analysis, and collaboration with local distributors, partners, and key clients to expand market share and achieve sales targets

KEY ACCOUNTABILITIES:

Sales & Business Development:

•  Develop and execute sales strategies to achieve revenue and market share targets in East Africa.
• Identify new business opportunities, partnerships, and distribution channels.
• Generate leads and convert them into long-term customers

 Market Research & Strategy:

• Analyze market trends, competitor activities, and customer needs     in East African countries.
• Develop promotional campaigns tailored to each market.

Client Management:

• Build and maintain strong relationships with key clients,  business partners.
• Negotiate contracts, pricing, and payment terms with customers.
• Ensure timely delivery of products and resolve customer complaints efficiently.

Scheduling all relevant meetings starting from the tendering stage ( for any technical or commercial queries to do our best for securing / awarding the job to FPI (SALES) and other meetings (after awarding) to discuss the project requirements, progress, financial settlement, outstanding disputes,…etc ) to insure the customer satisfaction with regard of mitigate /eliminate any impact on the company ( PROEJCTS )

Sales Operations & Reporting:

• Prepare regular sales reports and forecasts.
• Prepare the commercial and Technical Proposal in line with the client requirements.
• Be fully aware of the contract conditions which identify the company‘s and customer‘s obligations and rights under the contract ; And Co-ordinates between all the dept., to complete the assigned tasks in a single point contact system between the company and the client

CRM:

Maintain CRM updated with relevant opportunities and quotes.

     SPAN OF Communication

  Internal:

• General Manager Sales
• Area Sales Representatives
• Marketing Manager
• Inside Sales Representative
• Proposal Manager/ Proposal Team

External:

• End Users/Contractors/Consultants/ Key Accounts

QUALIFICATIONS, EXPERIENCE, & SKILLS:

      Required Qualifications:

• Bachelor Degree in Engineering, Business, Chemical, Marketing, or a related field.
• Experience handling multi-country sales, particularly in East Africa.

Preferred Experience:

• 5+ years of experience in sales, preferably in industrial, construction,Pipe industry experience is a plus.
• Familiarity with import/export regulations in East Africa.
• Proficiency in English (French or Swahili is a plus).

Job-Specific Skills:

• Technical and Product Knowledge
• Good Decision Maker with an interactive personality
• Effective communicator with high persuasive negotiation skills
• Service Oriented and analytical problem solver
• Database skills & software skills (Word, Excel, Power Points, etc) CRM.

        COMPETENCIES:

Core Competencies:

• Teamwork
• Strong understanding of the customer base and market dynamics
• Excellent communication & Interpersonal skills
• Leadership
• Strong understanding of East African markets and business culture.
• Excellent negotiation and communication skills.
• Ability to travel extensively within the region.