Sales Specialist I-SLS-0005.1

JOB PURPOSE: To support the sales team by generating and qualifying leads, delivering tailored product presentations, and managing sales documentation and order processes, thereby contributing to customer satisfaction and revenue targets

KEY ACCOUNTABILITIES

•Lead Generation : Identify and qualify inbound and outbound leads through calls and emails, contributing to a robust sales pipeline •Client Engagement : Build and maintain relationships with clients to understand needs and present solutions that drive repeat business •Product Presentation : Conduct product demos and presentations—virtually or on-site—tailoring messaging to client requirements •Quote Preparation : Prepare accurate commercial quotes and proposals in line with pricing guidelines and client specifications •Order Processing : Process customer orders and purchase agreements promptly, ensuring data accuracy and hand-off to fulfillment teams •CRM Maintenance : Update and manage customer interactions, opportunity status, and sales activities in the CRM system •Market Research : Gather competitive and market data to identify trends and support strategic sales decisions •Cross- Functional Liaison : Coordinate with Marketing, Operations, and Finance to resolve order issues and appoint promotional campaigns •Compliance : Adhere to corporate sales policies, ethical guidelines, and industry regulations in all customer interactions •Continuous Learning : Participate in product training, sales workshops, and self-study to deepen product and market expertise

SPAN OF COMMUNICATION Internal: Sales Team, Marketing, Operations, Finance, Customer Support External: Prospective and existing clients, key distributors, and industry partners

Required Qualifications:

• Bachelor’s degree in business, Marketing, Engineering, or related field

Preferred Experience:

• 1–2 years in sales, inside sales, or customer-service roles within B2B or technical markets

Job-Specific Skills:

• Excellent verbal and written communication and active-listening skills
• Proficiency in MS Office (Excel, PowerPoint) and CRM platforms (e.g., Salesforce, SAP C4C)
• Strong organizational, time-management, and problem-solving abilities
• Basic product and industry knowledge with aptitude to learn technical specifications quickly

Core Competencies:

• Customer Focus
• Communication & Influencing
• Results Orientation
• Team Collaboration
• Adaptability & Learning Agility
• Initiative & Ownership